EchoCX specializes in research and data analysis services for advertising agencies, market research companies, and customer facing brands that want to execute custom research quickly, accurately, and at a competitive price.

How we do it

Technical Experience. More than 20 years of experience designing customer surveys, analyzing data, and preparing actionable reports. Click here to learn more about some of the analysis we have done.
Business Acumen. We strive to understand your research needs in the context of your business and to remember that research and analysis are means to an end, not ends in themselves. Business acumen means taking responsibility for explaining complex analytics in a way our clients and key stakeholders can understand.
Proprietary Project Scoping. Our proprietary method helps you turn business questions into research questions, and helps convert analysis results into concrete actions. Project scoping is completed before you decide to work with us--if we can't link our research and analysis activities to actionable outcomes, you pay nothing.
Personalized Service. You work with one experienced analyst through the life of your project. No sales hand-offs and no new and inexperienced analysts doing your work.
Great Value. Our small size means you don’t pay for administrative costs and staff you don't need. There is no sales team, no marketing team, no IT team, and no HR team to pay. We also leverage low cost and open-source tools like Python and R to keep our costs low. Lower overhead means we can charge less for quality research and analysis.